Privacy Policy
At WorkLuma we are committed to protecting your personal information and ensuring compliance with Australian privacy laws. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Effective Date: 12th April 2025.
1. Overview
This Privacy Policy explains how WorkLuma (“we”, “us”, “our”) collects, uses, stores, and shares your personal information. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using this website, you consent to the practices described below.
2. What We Collect
We collect personal information when you:
- Subscribe to email updates or blog content
- Contact us through forms or direct message
- Interact with AI agent pages or download resources
- Visit the site and generate usage data
We may collect:
- Name
- Email address
- Organisation or role (if provided)
- IP address and browser/device details
- Any message or feedback you submit directly
We do not collect sensitive personal information (e.g. health, biometric, or financial data), and we do not store client or third-party data unless explicitly provided for contact or collaboration purposes.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries
- Share content and updates (if you’ve opted in)
- Understand how visitors engage with our content
- Improve the quality, relevance, and performance of our ideas and tools
We do not sell or share your personal information for advertising or resale.
4. Third-Party Services
We use third-party providers to:
- Host this website
- Deliver emails and contact forms
- Collect website analytics
- Support automation and AI agents
These providers may collect limited technical data (e.g. IP address, location, browser type) under their own privacy policies. We only use reputable vendors that meet modern security and privacy standards.
5. Data Storage & Security
We store data using secure cloud-based systems and take reasonable steps to protect your personal information from loss, unauthorised access, or misuse. Access is limited to the site owner or authorised system administrators.
6. Cookies
Cookies or similar technologies may be used to help us understand user activity and improve site performance. You can manage or block cookies through your browser settings at any time.
7. Access, Correction or Deletion
You can request access to your personal information, ask to correct it, or have it deleted entirely. To do so, contact:
8. Data Retention
We retain personal information only for as long as necessary to fulfil its intended purpose or comply with legal obligations. You can unsubscribe or request deletion at any time.
9. Policy Updates
We may occasionally update this Privacy Policy. When we do, we’ll update the “Effective Date” above. We encourage you to review this page if you’re interested in how your data is handled.
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